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We Understand that Merchant processing can be very confusing.
At Multi Merchant Services our loyalty is to you the merchant. We provide you with the lowest possible rates in the industry without compromising the service. With this in mind, to help you better understand your statements, below are the most common fees associated with merchant accounts. Address Verification Service (AVS) Fee: AVS service checks that the customer's stated billing address matches the address provided to his credit card company. Annual Fee: A fee charged annually for the maintenance of you merchant account. Application fee: A fee charged for completing an application for a merchant account. Batch Processing: Submitting a group or batch of transactions each day to the processor. Charge back: Charge backs result when one of your customers disputes your charge on his monthly credit card statement. The customer's card issuer then starts a charge back procedure - and your merchant account then has deducted from it the amount in dispute. Then, you will have a short period to dispute the issue, by giving the customer's bank with proof that the customer did in fact make the purchase and that he received what he bargained for. Large numbers of charge backs may cause the loss of a merchant account. Discount Rate: This is the percentage you pay on each transaction you process with your merchant account. The higher rates charged for internet and online processing are due to the merchant not having a physical credit card present at point of sale, so the risk of fraud is greater. Also, if your business type is seen as high risk, or it is operated from outside the U.S., you can expect to pay significantly more. There are three types of discount rates: Qualified, Mid Qualified and Non Qualified. Gateway Fee: With internet merchant accounts, the 'gateway' integrates the purchase form or shopping cart on your website to your processing service. Interchange: Visa and MasterCard transactions are driven by an interchange-based system. Interchange is a fee paid by the Visa or MasterCard member institution that processes the transaction on behalf of a merchant (the acquirer) to the member institution that issued the card to the consumer (the issuer). Interchange rates are determined by Visa and MasterCard but the fees are not retained by the associations who act as intermediaries between the members on either end of the transaction. Interchange expense are deducted from transaction volume at the time of settlement from issuers to acquirers. Mid-Qualified Discount Rate: An additional charge on top of the standard Qualified Rate where (i) a retailer manually inputs (keys-in) a transaction (i.e. the card is present but not swiped); or (ii) for internet and phone/mail order transactions, there is no AVS match. This can also apply, in some instances, to rewards cards. Monthly Minimum: This represents the least amount that will be levied against you for discount rate fees in any month, even when you have no sales processed. You will be charged this fee only when the sum of all the discount fees you have paid for the particular month do not reach your minimum monthly specification, so once that monthly minimum has been reached, you will not be charged a minimum fee. Non-Qualified Discount Rate: An additional charge added to the standard Qualified Rate where (i) a retailer fails to batch out daily; or (ii) for internet and phone/mail order transactions, transactions are keyed in but are not batched out daily (Note: where the customer keys in the information on a website, most gateways perform the batching automatically). In addition, all transactions using international, corporate, or business credit cards will be subject to this surcharge. Qualified Discount Rate: This is the lowest rate. It applies for retail transactions where the merchant has the credit card present, 'swipes' it and 'batches out' daily. Various conditions apply in order to qualify for this low rate and if not met, the Mid Qualified or Non Qualified Rate will be added on to the Qualified Rate. Re-Programming Fee: When a retailer switches merchant account providers and some alterations to his processing system are needed, a re-programming fee may be charged. Reserve: If a merchant's business is perceived as high risk, a holdback or reserve may be set up to secure the bank regarding the higher risk. The reserve may be either a lump sum payment made upfront, or a percentage of monthly sales processed, or both. The reserve may be reduced or eliminated if you operate without many chargebacks for a period of time. Statement Fee: A charge levied each month for maintenance of your merchant account, preparing your statement, etc. Termination Fee: Some merchant accounts call for payment of a termination fee if your account is cancelled. Transaction Fee: This is a fixed charge for each transaction processed through your merchant account.   |
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Multi Merchant Services is a merchant services broker. We provide businesses with a loyal, unbiased approach to the time consuming task of rate shopping thereby guaranteeing you the lowest processing rates available. |
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| Phone 1-888-596-0101 | Fax 1-888-596-0101 | Email info@MultiMerchantServices.com | |
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